HOSPITALITY
Activate Guest Journey
With GETbizz, building a relationship with your guests has never been more accessible! From large groups to small hotel branches, from online to offline guests, GETbizz is the right platform for you with an end-to-end solution to activate your guests’ life journey. With GETbizz for hospitality boost your guests’ loyalty successfully and also increase revenue by improving direct bookings on your website.
Discover GETbizz special features for hospitality
Hotel cart abandonment
Activate a cart abandonment strategy to maximize direct sales
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In the travel industry, the shopping cart abandonment rate exceeds 80%. Start by activating a cart abandonment strategy to maximize direct sales. With the right communication plan, abandonment will no longer be a barrier to your hotel revenue.
Two side ROI
Whether for bookings (Forecasted ROI) or stays (Sales ROI)
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GETbizz calculates in real-time the exact amount of the return on your investment. You can have a Forecasted ROI for bookings or a Sales ROI, which includes all the expenses during the stay besides the room.
Bookings' cancellations
Typify your guests’ motive for the cancellation
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Differentiate your bookings’ cancellations by motives to activate a strategy and prevent or revert them. Understand cancellation reasons and start an ultra-personalized communication plan for each situation.
Guests journey plan
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GETbizz can provide you with a pre-built omnichannel communication plan with the main communications that your guests must receive in their life’s journey. The plan can also include all the needed email templates.
Hotel intelligence
Treat guests’ data and activate it
Enhance omnichannel communication experience and improve anti-churn strategies. GETbizz combines your hotel data with communication channels. Your guests’ personal information and behavior inside your business are passed through normalization and hygienization algorithms and cleaned to make it easier to personalize your communications with absolute confidence.
Check other solutions: Retail and ecommerce – Health and wellbeing – Automotive – B2B – Other businesses
Guest Deduplication
As guests’ data come from multiple data sources, the GETbizz Deduplicate algorithm detects duplicated guests and combines them in one unique profile.
Gender assignment
GETbizz assigns the gender when founds a regular guest name. So allows proper targeting and reduces the current barriers to personalized communications.
Contacts normalization
Email and mobile phone guests’ contacts are automatically verified to set them out as valid, and invalid ones are automatically excluded from communications to save costs.
Guest Deduplication
As guests’ data come from multiple data sources, the GETbizz Deduplicate algorithm detects duplicated guests and combines them in one unique profile.
Gender assignment
GETbizz assigns the gender when founds a regular guest name. So allows proper targeting and reduces the current barriers to personalized communications.
Contacts normalization
Email and mobile phone guests’ contacts are automatically verified to set them out as valid, and invalid ones are automatically excluded from communications to save costs.
Guest’s Profile offers you a unified view of the guests and their behaviors
With a complete view of your guest, you can easily use this information to personalize your communications with sociodemographic and behavioral data: booking channel, next check-in date, last hotel expenses, average email open rate, cancellation rate, and much more. Leverage the power of personalization in hospitality and build stronger relationships with your guests.
Boost direct bookings through GETbizz hospitality omnichannel journeys
Split tests
Split your guests and make tests
Test your communications even if you got good results, you can always go further and get even better results. More loyalty and more sales are never enough. With GETbizz, you can easily test different channels, content, the subject, and even the target itself. Test and improve your marketing results!
Editor Drag & drop
Email pre-built templates
The time was long past when it was required an HTML programmer to develop email campaigns. Accessible and friendly drag & drop email editor. Personalize your campaigns to your taste and needs. Also, if you need creative inspiration, you can use the GETbizz attractive hotel templates.
Business Intelligence insights make GETbizz one of your best profit-drivers
GETbizz is integrated with Microsoft Power BI to empower everyone in your company with data-driven decisions. Our primary goal is normalized and unified data for full integration of resources improving marketing performance. With GETbizz BI dashboards, you can up-level your business to the next digital era – quality data for machine learning models to leverage your business!
Business metrics in dashboards
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With key performance indicators presented to you through intuitive dashboards, you can easily make effective data-driven decisions. Tracking your sales, evaluating your marketing efforts, and gauging your overall hotel branch performance, will prevent you from wasting significant resources on unnecessary measures and be assertive on those that matter.
Download detailed reports
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You can download detailed dashboards and valuable reports to show in presentations. Have an accurate perception of your overall performance and the performance of each of your hotel branches. Combined with a complete view of your customers’ behaviors, it allows you to see which branches have more success and those require additional plans and actions.
Streamline your resources with Marketing Process Optimization
