RETAIL AND ECOMMERCE
Activate Customer Journey
From large to small ecommerce and retail stores, from online to offline customers, GETbizz is the right platform for you with an end-to-end solution to activate your customers’ life journey. With GETbizz for retail and ecommerce activate a key journey engagement strategy to successfully boost your customers’ loyalty through key communications.
Discover GETbizz special features for retail and ecommerce
Cart abandonment
Activate a cart abandonment strategy to maximize direct sales
Learn more
Online retailers’ shopping cart abandonment rate stays between 60% and 80%. Activate an ultra-personalized communication plan, and you will speed up the buying process and uplift your customers’ purchase frequency.
Two side ROI
Whether for pre-orders (Forecasted ROI) or sales (Sales ROI)
Learn more
GETbizz calculates in real-time the exact amount of the return on your investment. You can have a Forecasted ROI for pre-orders, budgets or estimates and a Sales ROI based on accurate conversions.
Product returns
Minimize the impact of a bad shopping experience
Learn more
GETbizz can turn a return into a negative sale, making it possible to deduct the product from the sales receipt. Identify who returns products and activate lifecycle campaigns to improve customer experience.
Customer journey plan
Pre-built omnichannel communication plan
Learn more
GETbizz can provide you with a pre-built omnichannel communication plan with the main communications that your customers must receive in their life’s journey. The plan can also include all the needed email templates.
360º consumer intelligence
Treat customers’ data and activate it
Enhance omnichannel communication experience and improve anti-churn strategies. GETbizz combines your store data with communication channels. Your customers’ personal information and behavior inside your business are passed through normalization and hygienization algorithms and cleaned to make it easier to personalize your communications with absolute confidence.
Check other solutions: Hospitality – Health and wellbeing – Automotive – B2B – Other businesses
Customer Deduplication
As customers’ data come from multiple data sources, the GETbizz Deduplicate algorithm detects duplicated customers and combines them in one unique profile.
Gender assignment
GETbizz assigns the gender when founds a regular customer name. So allows proper targeting and reduces the current barriers to personalized communications.
Contacts normalization
Email and mobile phone customers’ contacts are automatically verified to set them out as valid, and invalid ones are automatically excluded from communications to save costs.
Customer Deduplication
As customers’ data come from multiple data sources, the GETbizz Deduplicate algorithm detects duplicated customers and combines them in one unique profile.
Gender assignment
GETbizz assigns the gender when founds a regular customer name. So allows proper targeting and reduces the current barriers to personalized communications.
Contacts normalization
Email and mobile phone customers’ contacts are automatically verified to set them out as valid, and invalid ones are automatically excluded from communications to save costs.
Customer’s Profile offers you a unified view of customers and their behaviors
With a complete view of your customer, you can easily use this information to personalize your communications with sociodemographic and behavioral data: purchase channel, last purchase date, previous store expenses, average email open rate, cart abandonment rate, journey stage and much more. Leverage the power of personalization in retail and ecommerce and build stronger relationships with your customers.
Boost sales through GETbizz omnichannel journeys
Split tests
Split your customers and make tests
Test your communications even if you got good results, you can always go further and get even better results. More loyalty and more sales are never enough. With GETbizz, you can easily test different channels, content, the subject, and even the target itself. Test and improve your marketing results!
Editor Drag & drop
Email pre-built templates
The time was long past when it was required an HTML programmer to develop email campaigns. Accessible and friendly drag & drop email editor. Personalize your campaigns to your taste and needs. Also, if you need creative inspiration, you can use the GETbizz attractive retail and ecommerce templates.
Business Intelligence insights make GETbizz one of your best profit-drivers
GETbizz is integrated with Microsoft Power BI to empower everyone in your company with data-driven decisions. Our primary goal is normalized and unified data for full integration of resources improving marketing performance. With GETbizz BI dashboards, you can up-level your business to the next digital era – quality data for machine learning models to leverage your business!
Business metrics in dashboards
Learn more
With key performance indicators presented to you through intuitive dashboards, you can easily make effective data-driven decisions. Tracking your sales, evaluating your marketing efforts, and gauging your overall brand performance, will prevent you from wasting significant resources on unnecessary measures and be assertive on those that matter.
Download detailed reports
Learn more
You can download detailed dashboards and valuable reports to show in presentations. Have an accurate perception of your overall performance and the performance of each of your stores. Combined with a complete view of your customers’ behaviors, it allows you to see which stores have more success and those require additional plans and actions.
Streamline your resources with Marketing Process Optimization
GETbizz automates many processes with the added benefit of accuracy and reliability. We have mapped the workflow of many customer relationship marketing processes, developed them, thoroughly reviewed them, and tracked them. And whenever necessary to evolve, we reevaluate and improve them. GETbizz’s retail know-how enables you to highlight innovation and gives you solid foundations for long-term sustainability.
